The Resource Lounge
Explore insights and resources on branding, marketing, and guest experience design for hospitality brands ready to lead with story, elevate connection, and grow with intention.
C A T E G O R I E S / marketing • guest experience • branding • industry trends • business
Why Your Direct Booking Website Deserves Better Than a PMS Template
Most boutique hotels and vacation rentals deliver great guest experiences—but struggle to reflect that same quality in their brand. The Brand Concierge™ by Studio MADM Co. helps you define your story and build a cohesive brand system that connects every touchpoint with clarity, consistency, and purpose.
Airbnb’s New Off-Platform Policy: 4 Things Hosts Need to Know
Airbnb’s updated off-platform policy restricts guest communication, payments, and more. Learn what this means for hosts—and why now is the time to consider building your direct booking site.